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Systems Integration

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IT systems often require the integration of different hardware and software components. Often this will require addition scripts or applications to be written to pass data between components. Over the past 5 years, we’ve often found large software vendors struggle to listen to the customer requirements and problems. With our experience working in a software development, we can act for our clients to ensure the software vendor understands the issues, and isn’t trying to “blind with technical babble”.

We work together with 3rd party system providers to ensure all components integrate seamlessly.

Steven Mather – Partner @ Josiah Hincks Solicitors

As a firm of solicitors with branches across Leicestershire, we have used Protocol IT for our firm’s IT issues for many years, including supply of hardware, software, and IT support. Paul’s integration into the firm sees him as a team member more than an external provider and it is this personal touch combined with very clear expert knowledge that really sets Protocol IT apart.

Elizabeth Coulson – Director @ Coulson and Associates

Our business relies on Paul and has done for seven years. In that time, he has made himself available every single time we have needed his brains and IT help and he has never let us down. He has always been polite patient and helpful. We wouldn’t be without Paul Gadd – we can run our business because of him.

Mark Pimperton – Manager @ Campbell Scientific

Paul has been involved in, or managed, several network- and server-related projects for us. In the past, for example, he has managed the replacement of a key server and deployed a new firewall. Most recently he's solved tricky router and VPN problems. Paul is thorough, reliable and a pleasure to work with.

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