 Fasthosts has sent emergency emails to customers urgently requesting them to change their passwords after police were called in to investigate a major data breach.
The firm contacted issued a statement. "As the breach could relate to Fasthosts customer data... Fasthosts has subsequently reviewed and updated its security and worked with external security experts to ensure that all data held by Fasthosts is secure.
"As a precautionary measure, Fasthosts has asked its customers to update their passwords. This includes their control panel, email, FTP, and database passwords, all of which can be changed via the customer control panel. Fasthosts has now implemented customer password encryption to further protect customer data."
Fasthosts said that the attack affected one server at its headquarters, and added that a system-wide audit had identified and closed the hole where the intruder gained access.
It apologised for any "concern or inconvenience" caused by the intrusion. "Fasthosts considers that its practices and procedures are up to date, and represent good practice in continually protecting the security of its customer data, and the company remains fully confident in its ability to do so." |
